**ALL DESIGN PROOFS ARE STRICTLY PROPERTY OF DESIGNS BY MIA CREATIVE STUDIO AND SHALL NOT BE USED WITHOUT PERMISSION FROM DESIGNER OR RE-CREATED BY ANY ENTITY. USE OF UNPAID DESIGN WILL RESULT IN LEGAL ACTION.** If client wishes for any draft files not to be shared via socail sites, client must submit a form of disclosure on their behalf requesting for all files to remain private until the official launch date. If a form of disclosure is not submitted, draft files may be shared by designer.

The client will make a 50 percent down payment before any work begins. The project can be scheduled once the down payment is received by the designer. The down payment is non-refundable. The remaining 50 percent is payable to the designer upon completion of the project, and before original artwork is supplied to the client. Draft Files: Draft files are property of the artist. Draft files will be sent to client via email before finalizing payment. Drafts may not be shared via social media. Sharing files without crediting artist may result in breach of contract and cause customer to forfeit project - No refunds. Revisions: Customer will receive (2) free revisions. If customer is not satisfied after 2- a charge of $20.00 will apply for EACH additional revision - Customer WILL NOT own legal rights to prior work after revisions ARE MADE. If customer chooses to utilize prior work legal action may apply. Invoices are sent via PayPal following communication between designer and client, in which, the client is given 24 HOURS to pay deposit before invoice is cancelled. A restart fee will apply if client does not pay invoice and chooses to utilize our company again.

If, after the project has concluded and final proofs are sent and agreed upon by client, invoices must be paid within the 3 day grace period after agreement. Subsequent invoices after the third day will incur a $30 late fee. Every day after the the third day will incur a $10 per day charge. Fee will be applied to invoice in order to re-start order. If client reserves a slot and fails to communicate within a reasonable amount of days, restart fee will apply as well. After 30 days, project is completely voided. Client will not recieve any refunds. If client wishes to cancel project at any time, they may do so, however, refunds are not given.

All payments are NON-REFUNDABLE. If any work has commenced, draft files have been shared, etc. – NO refund will be given, especially if time and labor has been begun. Partial refunds are only given if our company is responsible for a mishap, emergency, or special circumstance. No client will receive a 100% refund - only a partial refund if work has commenced. Partial refunds are only given if we, (the designer(s)) is/are responsible. If for any reason client decides to cancel project, at any time, refund will not be given.

Designs by Mia will not be held responsible for any misspellings, absent information, etc. that was not initially specified via email. Designs by Mia will not correct any information. When proofs are sent, please be sure to look over spelling and proceed with approving of your project.

Designs by Mia Creative Studio reserves the right to refuse service to anyone. If our company is not in correspondence with your design specifics/request, we reserve the right to deny service. If for any reason, client has previously acted in a manner that is intolerable by our company, we also reserve the rights to refuse future service.

Once remainder deposit is paid – official files will be sent to client. Client now officially owns the artwork. Any draft files are property of Designs by Mia Creative Studio. Client has to rights to own JPEG, PNG, and PDF files. (This pertains to logo files, social media flyer files, and any other digital files). Files of AI, ESP, or PSD will not be sent to client. Designs by Mia Creative Studio has full rights to AI, ESP, and PSD files. If needed by print company, please send all contact info from print company so that they can be be sent. Designs by Mia does offer reprints of business cards, flyers, etc. Client must contact our company in regards to reprints. Files may be purchased for an additional fee of $100. Rights: All services provided by the designer shall be for the exclusive use of the client other than for the designer’s promotional use.

The designer can be reached by email OR contact form via designsbymia.co – All communication must be in writing. Scheduled consultations are allowed, however, communication must be written to ensure that both parties have a mutual agreement. Text messages are welcomed. Consultation calls must be scheduled prior to calling. Calls without scheduling will be forwarded. Please allow 24-72 hours for a response. Sometimes our response will surpass 72 hours due to high demand. Designer will be in constant contact with current clients in order to complete projects in a timely manner. Responses are based on current schedule and workload.

It is understood and agreed that information given by client (emails, website passwords, etc.) may not be shared and only discussed between Designs by Mia Creative Studio and client. Any invention description(s), technical and business information relating to proprietary ideas and inventions, ideas, patentable ideas, trade secrets, drawings and/or illustrations, patent searches, existing and/or contemplated products and services, research and development, production, costs, profit and margin information, finances and financial projections, customers, clients, marketing, and current or future business plans and models, regardless of whether such information is designated as “Confidential Information” at the time of its disclosure.

Turn around times vary. They can range from 12-14 business days depending on the project. Website design may range from 4-6 weeks. Brand Development projects may take from 2-4 weeks. The turn around time for logos typically range from 12-14 business days. Please also note that turn around times depend on your communication with our company as well. Rush fees are available for certain projects, if requested.